industries
solutions
RESOURCES
Food & Beverage
Build guest loyalty and drive repeat visits with automated engagement across cafés, restaurants, and multi-venue groups.
Entertainment
Convert one-time visitors into regulars with personalized campaigns across your venues.
Retail
Capture foot traffic, understand visiting patterns, and convert browsers into loyal customers automatically.
LATEST INSIGHTS
Insights on leveraging data for smarter marketing and customer engagement.
How venues use data-driven automation to drive loyalty and revenue.
Calculate your missed revenue using our ROI calculator.
Step-by-step guides to set up, run, and grow with Affinect.
Actionable playbooks and strategies you can implement for free.
How-to-Library

Guest WiFi Planning Checklist

01
  • Total square meters (include indoor + outdoor)
  • Floor layout and potential coverage challenges (e.g., thick walls, mirrored surfaces)
  • Typical peak user count
  • Type of guest behavior expected (streaming, uploading, browsing, working)
  • Existing AP brands/models (if any)
Venue Details
02
  • Current ISP speed (download/upload)
  • Max number of concurrent guest devices
  • Bandwidth allocation strategy (e.g., guest vs. staff split)
  • Plan to throttle per-user speed? (e.g., 5–10 Mbps caps)
  • Backup/failover connection available?
Bandwidth & Internet Connection
03
  • Number of APs currently installed
  • Max load per AP (based on vendor spec)
  • Planned AP placement (height, line of sight, spacing)
  • Support for VLANs / guest network separation?
  • Controller or cloud management interface accessible?
Access Point Planning
04
  • Captive portal supported by current APs?
  • Affinect-compatible controller or firmware confirmed?
  • Affinect Box required? (only if APs can’t support redirects)
  • Guest login method defined (Meta, WhatsApp, form, etc.)
  • Guest opt-in language customized (GDPR/local compliant)
Captive Portal Readiness
05
  • VLAN configured for guest traffic
  • Staff / POS devices isolated from guest subnet
  • MAC auth in place for staff device tagging?
  • DHCP working properly on guest VLAN?
Network Segmentation
06
  • Affinect admin access configured
  • Session data visible (user count, avg speed, time online)
  • Real-time troubleshooting enabled
  • Plan for seasonal traffic spikes?
  • Future hardware scalability options noted
Monitoring & Scaling
07
  • Branded login page design complete
  • Redirect destinations set (menu, reviews, offer, etc.)
  • Session time limit (e.g., 1 hour, 2 hours) configured
  • Bounce-back campaigns planned?
  • Review collection or survey triggers defined?
Experience Optimization