Behavior-driven segments, automated campaigns, and trackable digital coupons — built exclusively for hospitality.
Trusted by ambitious hospitality brands
Affinect is built around how hospitality works. Real visit behavior drives your segments. Automated triggers run your campaigns. Every send is attributed to actual revenue — not vanity metrics.
Built for F&B operators — not developers or data scientists.
First-timer, regular, lapsed, and custom segments from real actions — updated automatically.
Welcome, win-back, VIP, event, and promo triggers. Set once — runs continuously.
Personalized codes, redemption tracking, and direct revenue attribution per campaign.
Automatic email validation and deduplication on every import.
Unlimited brands and locations, each with its own sending identity and templates.
POS, CRM, booking systems, webhooks, API, and analytics — real-time sync.
Prebuilt hospitality templates, setup wizards, and guided flows.
Opens, clicks, redemptions, return visits, and attributed revenue in one view.
Most customers spend under 15 minutes a week managing campaigns.
Contacts from your database, POS, booking system, or web forms. Validated and deduplicated on intake.
Affinect classifies every customer by frequency, recency, and behavior — kept current automatically.
Pick a template, attach a trackable coupon, set your trigger. Publish once — runs continuously.
Track redemptions, return visits, and attributed revenue. Refine and scale what converts.
Build custom audience conditions with any field — first visit, last visit, birthday, visit count, and more. Stack AND/OR logic and preview audience size in real time.
Smart warm-up and sending logic built in line with Gmail and Outlook filters — real-time monitoring protects your sender reputation automatically.
| Day | Volume | Status |
|---|---|---|
| Day 1 | 50 | Observe |
| Day 7 | 500 | Monitor |
| Day 14 | 2,000 | Scaling |
| Day 30 | 30,000 | Growing |
| Day 45+ | 100,000+ | Unlimited |
Everything you need to know before booking a demo.
| ❌ Generic Platforms | ✦ Affinect | |
|---|---|---|
| Segmentation | Website clicks and carts | ✓Real in-venue customer behavior |
| Templates | E-commerce-first | ✓Built for hospitality and F&B |
| Trackable coupons | Limited or add-on | ✓Built-in, personalized, trackable |
| Email validation & dedup | Limited or paid | ✓Automatic on every import |
| Multi-brand / domain | Often limited or paid | ✓Included — unlimited |
| Deliverability | Basic warm-up | ✓Smart warm-up + real-time adjustments |
| Time to value | Weeks of manual setup | ✓15-min demo · results in 30 days |
"Affinect has been a game-changer for me as a marketing professional. The team behind Affinect is bringing a wide range of functionalities together in a single, seamless platform. The team behind Affinect also deserves recognition for their openness to new ideas and their commitment to making processes easier and more efficient."
"Affinect is a one-stop shop for our marketing team. Staying connected with guests even after they leave has never been easier, and it has made sending timely promotions simple while really boosting our business."
"We started with zero customer data, and in just three months, Affinect helped us build a database of 600+ guests. The ROI from their email campaigns has been great, and about 1.4% of our database turned into paying customers — which is huge for a restaurant. The customer insights also help us market smarter, and it is clearly paying off. We are excited to keep scaling with it."
See exactly how Affinect works for your venues — in 15 minutes.