Emails that run
themselves.
Guests that keep
coming back.
Behavior-driven segments, automated campaigns, and trackable digital coupons — built exclusively for hospitality.
Trusted by ambitious hospitality brands
Generic tools are built for
websites and carts.
You run a venue.
Affinect is built around how hospitality works. Real visit behavior drives your segments. Automated triggers run your campaigns. Every send is attributed to actual revenue — not vanity metrics.
Everything your team needs.
Nothing they don't.
Built for F&B operators — not developers or data scientists.
Behavior-Driven Segmentation
First-timer, regular, lapsed, and custom segments from real actions — updated automatically.
Automated Campaigns
Welcome, win-back, VIP, event, and promo triggers. Set once — runs continuously.
Trackable Digital Coupons
Personalized codes, redemption tracking, and direct revenue attribution per campaign.
Clean Sending Lists
Automatic email validation and deduplication on every import.
Multi-Brand, Multi-Domain
Unlimited brands and locations, each with its own sending identity and templates.
Plug-and-Play Integrations
POS, CRM, booking systems, webhooks, API, and analytics — real-time sync.
Built for Non-Technical Teams
Prebuilt hospitality templates, setup wizards, and guided flows.
One ROI Dashboard
Opens, clicks, redemptions, return visits, and attributed revenue in one view.
Set it once. Watch it run.
Most customers spend under 15 minutes a week managing campaigns.
Import or Connect Your List
Contacts from your database, POS, booking system, or web forms. Validated and deduplicated on intake.
Segments Update Themselves
Affinect classifies every customer by frequency, recency, and behavior — kept current automatically.
Launch in Minutes
Pick a template, attach a trackable coupon, set your trigger. Publish once — runs continuously.
Measure Real Revenue
Track redemptions, return visits, and attributed revenue. Refine and scale what converts.
Precision targeting.
Built visually.
Build custom audience conditions with any field — first visit, last visit, birthday, visit count, and more. Stack AND/OR logic and preview audience size in real time.
- ✓Live audience size preview as you build conditions
- ✓Save and reuse targets across multiple campaigns
- ✓See % of subscribed and % of database instantly
- ✓Visit-based, day-based, and trigger modes
Inbox placement.
Not the promotions tab.
Smart warm-up and sending logic built in line with Gmail and Outlook filters — real-time monitoring protects your sender reputation automatically.
| Day | Volume | Status |
|---|---|---|
| Day 1 | 50 | Observe |
| Day 7 | 500 | Monitor |
| Day 14 | 2,000 | Scaling |
| Day 30 | 30,000 | Growing |
| Day 45+ | 100,000+ | Unlimited |
Common questions.
Everything you need to know before booking a demo.
Affinect vs.
Generic Email Platforms
| ❌ Generic Platforms | ✦ Affinect | |
|---|---|---|
| Segmentation | Website clicks and carts | ✓Real in-venue customer behavior |
| Templates | E-commerce-first | ✓Built for hospitality and F&B |
| Trackable coupons | Limited or add-on | ✓Built-in, personalized, trackable |
| Email validation & dedup | Limited or paid | ✓Automatic on every import |
| Multi-brand / domain | Often limited or paid | ✓Included — unlimited |
| Deliverability | Basic warm-up | ✓Smart warm-up + real-time adjustments |
| Time to value | Weeks of manual setup | ✓15-min demo · results in 30 days |
What operators say.
"Affinect has been a game-changer for me as a marketing professional. The team behind Affinect is bringing a wide range of functionalities together in a single, seamless platform. The team behind Affinect also deserves recognition for their openness to new ideas and their commitment to making processes easier and more efficient."
"Affinect is a one-stop shop for our marketing team. Staying connected with guests even after they leave has never been easier, and it has made sending timely promotions simple while really boosting our business."
"We started with zero customer data, and in just three months, Affinect helped us build a database of 600+ guests. The ROI from their email campaigns has been great, and about 1.4% of our database turned into paying customers — which is huge for a restaurant. The customer insights also help us market smarter, and it is clearly paying off. We are excited to keep scaling with it."
300,000+ messages sent.
315% average ROI.
See exactly how Affinect works for your venues — in 15 minutes.