❖ WiFi-Powered Guest Intelligence
Automatic contact capture at login, self-enriching profiles with every visit, and real-time behavioral segments — built exclusively for hospitality venues that want to know exactly who walked through their door.
Turn Every WiFi Login
Into a Guest Profile.
70% Opt-In
Industry avg 30%
2.5M+ Profiles
Auto-captured
Live in 48h
Remote setup
70%
Opt-In Rate
2.5M+
Profiles
48h
Live
GDPR
Compliant
✓ 70% avg opt-in rate
✓ 2.5M+ profiles captured
✓ Live in 48 hours
✓ GDPR & PDPL compliant
✓ Works with existing hardware
Trusted by leading hospitality brands
03 — Segment
Segments That Self-Update
Dynamic segments rebuild in real time based on actual behavior. First-timers, regulars, at-risk guests — ready to target the moment you need them.
02 — Enrich
Events & Bookings
Profiles update automatically as guests return. Visit frequency, location patterns, time of day — always current, always accurate, zero effort required.
01 — Capture
Capture Automatically
Contact data collected the moment guests connect to WiFi — name, email, phone, visit time. Nothing for them to fill in. Nothing for you to enter.
From first login to loyal regular — every data point captured, enriched, and segmented without a single manual input.
Guest Profiles That Build Themselves
— How It Works
200+
Venues Live
2.5M+
Guest Profiles Captured
70%
Average Opt-In Rate
📇 Contact Data
Collected
Name, email, phone number
Used for
Personalized campaigns, smart segmentation, loyalty programs
📊 Visit Behavior
Collected
Frequency, dwell time, visit patterns
Used for
Churn prediction, traffic insights, peak period analysis
🏢 Cross-Venue Activity
Collected
Activity across all your locations
Used for
Unified profiles, coordinated campaigns, full behavioral view
📬 Campaign Performance
Collected
Opens, clicks, coupon redemptions
Used for
Preference insights, enriched profiles, sharper targeting
🔄 Data Portability
Collected
Your existing contacts + every new profile
Used for
Import your database. Push enriched profiles to your CRM or loyalty platform. No lock-in, ever.
✨ Auto-Enrichment
Collected
Every interaction, automatically
Used for
Profiles that get more accurate with every visit and campaign — without touching a spreadsheet.
Want to track actual venue visits? Learn about Proof of Presence Technology →
From the moment a guest connects to the moment they redeem a campaign — every interaction feeds a single, unified profile automatically.
Every Touchpoint. One Complete Guest Record.
— What Gets Captured
📶 Captive Portal
Guest connects to WiFi
→ Branded login screen appears
→ Name, email, phone captured
→ Profile created instantly
→ Name, email, phone captured
→ Profile created instantly
Works passively. No action needed from your team.
Same Database
⬛ QR Code
Guest scans a code
→ Lands on your page of choice
→ Fills a form or signs up
→ Details flow straight into Affinect
→ Fills a form or signs up
→ Details flow straight into Affinect
Works anywhere — in-venue, on receipts, posters, or off-site.
Guests arrive in different ways. Affinect captures all of them.
Generate a QR that points to anything — your WiFi login, a feedback form, a loyalty signup, or a coupon page. It is not a standalone QR platform. It is the fastest way to get an offline guest into a digital journey you have already built inside Affinect. When that journey includes a form, their details arrive automatically — alongside every WiFi login, manual import, and webhook in your database.
QR also distributes your loyalty cards and coupons — guests scan to save a pass to their wallet and redeem it in-venue by code or scan.
WiFi Login or QR Scan —
Either Way, the Profile Builds Itself.
— Two Ways In. One Guest Database.
⚡
Automated Capture
Guests connect to WiFi. Their profile is created instantly — name, email, phone, visit time. Nothing to fill in. Nothing to enter.
🎨
Custom Captive Portal
Your brand, your login experience. Customize splash pages to collect exactly the data points you need.
👤
Unified Guest Profiles
WiFi, POS, reservations, campaigns — consolidated automatically into a single guest record. No duplicates, no manual merging.
🎯
Smart Segmentation
Segments rebuild automatically based on visit frequency, location, and behavior. Target first-timers, regulars, or lapsed guests without rebuilding a list.
🏢
Multi-Venue Intelligence
Guest profiles consolidate automatically across every location. Run venue-specific or group-wide campaigns — one dashboard.
📡
Real-Time Analytics
Live dashboards showing who's in right now, when they typically visit, and which locations they prefer.
📍
Proof of Presence
Confirm a guest physically entered your venue and attribute that visit directly to a campaign — closing the loop between send and return.
🔒
GDPR & PDPL Compliant
Verified opt-in at every touchpoint. Consent collected and documented automatically — secure data handling built in from day one.
🚀
Remote Setup in 48 Hours
Works with Cisco Meraki, UniFi, Aruba, Huawei, TP-Link, or any major provider. No on-site visits, no disruption.
Capabilities that work together from the moment a guest connects.
Everything You Need to Capture and Organize Guest Data — Automatically
— Full Feature Set
Real results from real venues.
Hospitality operators who stopped guessing and started knowing.
— What Our Clients Say
"
Affinect has been a game-changer for me as a marketing professional. The team behind Affinect is bringing a wide range of functionalities together in a single, seamless platform. The team behind Affinect also deserves recognition for their openness to new ideas and their commitment to making processes easier and more efficient.
DENNIZE
Cluster Marketing Executive
"
Affinect is a one-stop shop for our marketing team. Staying connected with guests even after they leave has never been easier, and it has made sending timely promotions simple while really boosting our business.
B-TOWN
Owner, B-Town Restrobar
"
We started with zero customer data, and in just three months, Affinect helped us build a database of 600+ guests. The ROI from their email campaigns has been great, and about 1.4% of our database turned into paying customers — which is huge for a restaurant. The customer insights also help us market smarter, and it is clearly paying off. We are excited to keep scaling with it.
SAGAR KHANNA
Co-founder, Querida Mexican & Friends Restaurant
— FAQ
Common Questions
Every venue connects to the same platform. When a guest logs in at any location, their profile updates automatically — you see their complete visit history across all venues in one dashboard. No manual consolidation, no duplicate contacts.
Yes. Customize your splash page to collect exactly the fields you need — name, email, phone, birthday, preferences. You decide what you ask for; we handle GDPR and PDPL compliance automatically.
Yes. Affinect works with your current setup — Cisco Meraki, UniFi, Aruba, Huawei, TP-Link, or any major provider. No hardware changes, no disruption to service. Setup is fully remote.
Most venues are live within 48 hours. We configure everything remotely, train your team on the dashboard, and stay available through built-in chat support. No on-site visits required.
Yes. Export segmented lists to your CRM, email platform, or any marketing tool you use. You can also import your existing customer database to enrich it with WiFi visit data. Your data is always yours.
Yes. Cisco Meraki, UniFi, Aruba, Huawei, TP-Link, and all major providers. Remote integration — no hardware changes, no network downtime.
Guests can decline at login. Affinect is built around verified, willing opt-in — which is exactly why the average opt-in rate sits at 70%. Guests who connect are genuinely interested in hearing from you.
No minimum venue size — Affinect works for single-site operators and multi-location groups alike. Talk to our team about what setup looks like for your specific operation.